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Integrated ArchiTech Privacy Policy

Effective Date: August 6, 2026

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Integrated ArchiTech respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.

 

Information We Collect

When you contact us through our website, schedule a consultation, call our office, or submit a form, we may collect:

  • Name

  • Email address

  • Telephone number

  • Property location

  • Project details

  • Any information you voluntarily provide

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We may also collect anonymous website usage information through cookies and analytics tools to better understand how visitors use our website.

When you chat with Sage, Integrated ArchiTech privately keeps a record of your questions and Sage's answers to improve our service, and keeps your name and contact details only if you choose to share them.

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How We Use Your Information

We use your information to:

  • Respond to inquiries

  • Schedule consultations

  • Provide estimates and project information

  • Improve our website and customer experience

  • Communicate regarding your project

  • Send occasional company updates if you've requested them

  • We do not sell or rent your personal information.

 

Cookies & Analytics

Our website may use cookies and analytics services to improve performance and better understand visitor behavior. You can adjust cookie preferences within your browser at any time.

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Third-Party Services

We may use trusted third-party providers for website hosting, analytics, scheduling, mapping, and communications. These providers only receive information necessary to perform their services.

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Data Security

We use commercially reasonable safeguards to help protect your personal information. While no online system can guarantee absolute security, we take reasonable measures to safeguard the information entrusted to us.

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Your Choices

You may request to:

  • Review your information

  • Update inaccurate information

  • Request deletion where applicable

  • Stop receiving future communications

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Sage, our website assistant

Sage, our website assistant. If you tick "Remember me for future visits" in the chat, Sage can remember a few things so you can pick up where you left off on a later visit: your first name (only if you told it to Sage), short notes on up to three topics you asked about (for example, "outdoor TV, pool deck"), the date of your last visit, and whether you have already left contact details with us. This is stored only in your own web browser on this device. It is not stored on our servers and is not linked to you across devices. Sage never stores your email address, phone number, street address or the text of your conversation in this memory. The memory is deleted automatically 180 days after your last visit. You can delete it at any time by typing "forget me" in the chat or tapping "Forget me" at the bottom of the chat window. Clearing your browser's site data also deletes it.
How chat questions are answered. Sage uses an artificial-intelligence service from Anthropic to help answer your questions. The text of your questions, a short summary of the conversation and, if you agreed to Sage's memory, the short topic notes above are sent to Anthropic to generate a reply. Email addresses and phone numbers are removed before anything is sent. If you choose to share your email or phone number so our team can follow up, it is saved by Integrated ArchiTech for that purpose only, as described elsewhere in this policy. Please don't share passwords or other sensitive information in the chat. When you chat with Sage, Integrated ArchiTech privately keeps a record of your questions and Sage's answers to improve our service, and keeps your name and contact details only if you choose to share them.

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Contact

Integrated ArchiTech

(828) 556-2040

Designs@integratedarchitech.com
https://www.integratedarchitech.com/contact

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